While we have a return policy to protect you in the event that you are not happy with our product, we cannot take responsibility for orders that are entered incorrectly. Please check your order details for the correct metal and finger size. Once your order is in production, change requests may be subjected to a fee. If you are requesting for a change after your order is completed, there will be a restocking fee equal to 15% of the cost of the setting. All custom commissions and eternity style rings are final sale and non-refundable.

Rings are adjustable by only 1.5 size (+/-) once it is made, and rings with an eternity design or stone settings are not resizable. Please ensure you have been sized by a professional jeweler before confirming your purchase.

Please note that all packages are shipped fully insured using FedEx Express which require a signature at delivery.

A business address is recommended, and PO Boxes are not accepted. If you do not have an address where a signature can be collected, we suggest that you use a local FedEx office where you will be able to pick up the package with an ID that matches the recipient within 72 hours of delivery.

Once a package is sent, it cannot be rerouted therefore we strongly advise double checking your shipping address. Extra fees will be incurred for returned shipments.

Testimonials

Education Center
Diamond Education

Explaining the Diamond 4Cs: Cut, Color, Clarity, Carat Weight

We go beyond the definitions and explain how you can use cut, color, clarity and carat weight to understand and choose a diamond.

Metal Guide

Choosing a Metal for Your Engagement Ring

The metal used in your ring can greatly compliment your gemstone and setting, and also affect the cost of your ring.

Engagement Ring Shopping Guide

Engagement Ring Style Quiz

Diamond Education
Lab Diamonds

Lab vs. Natural Diamonds: What's the Difference?

12 Unusual Diamond Cluster Rings

12 of our most stunning and unique engagement rings that truly create a one-of-a-kind look

What is a Cathedral Setting Ring?

Cathedral provides strength to your engagement ring.

What is a Conflict-Free Diamond?

You’ve definitely heard about the diamond 4Cs, but there’s a fifth C that is less talked about in the industry - conflict free.

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